DoubleTree by Hilton | Chancellor Meeting Room
150 South Broadway Rochester, MN 55904  

Limited seats are available so RSVP to by September 15th to reserve your spot! 

Lunch and snacks will be provided during the event.

Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.



Course Content

We will look at the role of service in practice management, patient experience systems, and case acceptance so that individual skillsets can be optimized.

Patient Experience

Are you doing everything you can do to make your patient's visit memorable? We will roleplay the "perfect" new patient experience with an All-Star client team.

New Patient Appointments

Strategies for optimizing this critical system. Learn to handle tricky New Patient callers and questions, engagement tactics, verbiage, and how to start off with an amazing patient/practice relationship.

Case Acceptance

Successful treatment planning is a partnership between the Doctor and a trusting patient. Learn to establish that trusting relationship from the very beginning of the patient experience and see how it pays off in case acceptance.

Educational Objectives

Participants will learn strategies and techniques to improve efficiency and effectiveness of basic patient service and case presentation skills.


7 Hour of Lecture Credit, AGD PACE Course Code 550 Practice Management (non-clinical). 

*Please note that award of credit hours is not a guarantee of acceptance by state boards.

Questions about the event?

Please contact

Questions about CE?

Contact Tom Wight at 866.230.1343

or email


September 30th, 2022 | 8am - 5pm

DoubleTree by Hilton | Chancellor Meeting Room

150 South Broadway, Rochester, MN 55904

Disclosure Statement

All-Star Dental Academy distributes products discussed in this event. Additional information is available upon request by calling All-Star Dental Academy at 866.230.1343.


COPYRIGHT © 2022. Pain-Free Dental Marketing

SEPT. 30TH, 2022 | 8AM - 5PM

Eric Vickery

All-Star Dental Academy 

President of Coaching & KPI Expert


(507) 288-8363